Murray & Roberts

Privacy at Murray & Roberts

The responsible use of personal information is not negotiable at Murray & Roberts. Privacy laws in many countries in which Murray & Roberts operates, require that the Group:

• safeguards personal information;
• uses personal information appropriately; and
• retains such only where necessary and only transfers personal information under limited circumstances.

The Murray & Roberts Group fully respects privacy laws and is subject to an internal framework of privacy rules, as set out in its Privacy Standard.

Murray & Roberts uses cookies on our website. Cookies support technical features to enhance a user’s experience while browsing our website and allows us to use Google Analytics. Google Analytics gives us useful information such as what website pages our users are visiting and how many unique visitors to the website we have. This information helps us to continuously improve our website. Information about website users collected by Google Analytics is anonymous and no personal information is collected or stored.

The Group’s Website Privacy Standard for Website Usage is available here.

PAIA (Promotion of Access to Information Act)

PAIA is structured to allow for the application of section 32 of the Constitution of the Republic of South Africa. The purpose of this legislation is to promote transparency, accountability and governance both in the private and public sectors

• The Group’s PAIA Manual is available on this page.
• To access the full act, please click here

POPI Act (Protection of personal information)

POPI is structured to protect personal information from being:

• re-sold;
• causing inconvenience;
• damage; and
• loss or fraud related to the resale and use of that information.

POPI impacts on any personal information that is being gathered by companies. It clearly outlines:

• the manner in which information should be stored;
• what care should be taken in dealing with that information;
• when that information has to be purged; and
• allows for no deviation from these rules.

The purpose of the POPI act is to protect personal information, to strike a balance between the right to privacy and the need for the free flow of, and access to information, and to regulate how personal information is processed.

• To access the full act, please click here

HOW TO REQUEST ACCESS TO RECORDS HELD BY THE MURRAY & ROBERTS GROUP

Requests for access to records held by the Murray & Roberts Group must be made on the request forms that are available from the SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za) (under “regulations”).

For the convenience of requestors:

• Copies of such request to access forms are on Annexure 2 on this page. Not using this form could cause your request to be refused (if you do not provide sufficient information or otherwise) or delayed.
• Please note that requestors are also required to make payment of the prescribed fees. This issue is dealt with in Annexure 3 on this page.
• Requests for access to records must be made to our Information Officer on the contact details provided below:

Designated Information Officer: Ed Jardim
Email address of Information Officer: ed.jardim@murrob.com
Phone number: 011 456 6200

Postal address:
P O Box 1000
Bedfordview
2008

Street address:
Douglas Roberts Centre
22 Skeen Boulevard
Bedfordview
2007

The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester.

• If you are aware of the company within the Murray & Roberts Group that holds the record/s you are requesting, please indicate this fact clearly.
• Where you are unsure of the company name, please indicate this and give as much detail as possible to facilitate our search for the record/s concerned.
• Please note that your failure to specify a company name will not invalidate your request, but it may cause unavoidable delays.
• The requester should also indicate which form of access is required and indicate if he or she wishes to be informed in any other manner and state the necessary particulars to be so informed.
• The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right.

If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the Murray & Roberts Group Information Officer.

• Promotion of Access to Information Act Section 51 Manual [PDF - 65.4KB]
• Annexure 2 - Request for Access of Record to a Private Body [PDF - 70.4KB]
• Annexure 3 - Fees [PDF - 77KB]
• SAHRC PAIA Guide [PDF - 3.1MB]