Stakeholder Engagement
The sustainability of Murray & Roberts is dependent on our ability to fulfil our core purpose of delivering infrastructure that enables economic and social development in a sustainable way. To secure access to the capital resources we are required to maximise our contribution to the built environment – financial, manufactured, human, social and environmental capital – we need to maintain the trust of our stakeholders and thereby our licence to operate, and to conduct our operations in an ethical way while minimising our negative impact on the societies and the natural environment within which we operate. The ability to apply the appropriate resources to achieve all of this enables us to remain sustainably profitable.
SUSTAINABILITY FRAMEWORK
Murray & Roberts’ sustainability framework guides our approach to sustainable performance, shown below.
The framework sets out our aspiration to operate in an ethical and sustainable way by:
- Considering the views and concerns of our stakeholders in our strategic and operational decision-making
- Understanding and mitigating our risks in relation to our opportunities
- Applying best practice corporate governance beyond minimum requirements
- Managing world-class operations that are able to create and sustain value for clients, employees, shareholders, partners and suppliers, as well as the countries and communities in which we operate
- Managing all our impacts according to the principle of Zero Harm and the precautionary principle
Integrated reporting links back to our stakeholders and completes the cycle of accountability and inclusivity that ultimately underpins our sustainability.
The top ten concerns for our key stakeholder groups, as currently identified by management, are shown in the table below:
01 |
|
Quality of work/ product (Including timeous delivery) |
|
Remuneration |
|
Financial performance |
|
Financial performance |
02 |
|
Cost of services/products |
|
Health and safety |
|
Leadership and strategic direction |
|
Leadership and strategic direction |
03 |
|
Health and safety |
|
Continued supply and demand for work and products |
|
Health and safety |
|
Continued supply and demand for work and products |
04 |
|
Reputation/ brand/ credibility |
|
Leadership and strategic direction |
|
Reputation/brand/credibility |
|
Risk management |
05 |
|
Capacity/ capability |
|
Human and labour rights issues |
|
Continued supply and demand for work and products |
|
Corporate governance/ethics |
06 |
|
Compliance with laws/ regulations/ industry standards |
|
Skills, training and education |
|
Compliance with laws/ regulations/industry standards |
|
Market environment |
07 |
|
Transformation and Broad- Based Black Economic Empowerment (“BBBEE”) |
|
Financial performance |
|
Quality of work/product (including timeous delivery) |
|
Health and safety |
08 |
|
Risk management |
|
Transformation and BBBEE |
|
Risk management |
|
Compliance with laws/ regulations/ industry standards |
09 |
|
Environmental impact |
|
Reputation/brand/credibility |
|
Remuneration |
|
Reputation/ brand/ credibility |
10 |
|
Corporate governance/ ethics |
|
Compliance with laws/ regulations/ industry standards |
|
Market environment |
|
Corporate Social Investment |
01 |
|
Financial performance |
|
Continued supply and demand for work and products |
|
Human and labour rights issues |
|
Skills, training and education |
02 |
|
Leadership and strategic direction |
|
Cost of services/products |
|
Transformation and BBBEE |
|
Corporate Social Investment |
03 |
|
Reputation/brand/credibility |
|
Financial performance |
|
Remuneration |
|
Transformation and BBBEE |
04 |
|
Risk management |
|
Capacity/capability |
|
Health and safety |
|
Human and labour rights issues |
05 |
|
Continued supply and demand for work and products |
|
Quality of work/product (Including timeous delivery) |
|
Continued supply and demand for work and products |
|
Environmental impact |
06 |
|
Corporate governance/ethics |
|
Reputation/brand/credibility |
|
Skills, training and education |
|
Health and safety |
07 |
|
Market environment |
|
Health and safety |
|
Compliance with laws/ regulations/industry standards |
|
Continued supply and demand for work and products |
08 |
|
Compliance with laws/ regulations/industry standards |
|
Leadership and strategic direction |
|
Financial performance |
|
Compliance with laws/ regulations/industry standards |
09 |
|
Cost of services/products |
|
Transformation and BBBEE |
|
Corporate Social Investment |
|
Remuneration |
10 |
|
Capacity/capability |
|
Compliance with laws/ regulations/industry standards |
|
Leadership and strategic direction |
|
Corporate governance/ethics |
For a complete report on our Stakeholder Engagement please visit the online annual integrated report. |